Tank Fitness mean Tank Fitness (Pty) Ltd (Registration number 2024/166956/07), trading as Tank Fitness/Tank Fitness Apparel in the Republic of South Africa.
This website (“site”) is owned by Tank Fitness (Pty) Limited (“The company”/” we”/”us”)
(jointly “the Agreement)
Kindly refrain from using this Site if you do not accept or agree to be bound by this Agreement.
1. Returns are accepted within 30 days of the purchase date for a full refund or exchange.
2. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
3. Customers must provide proof of purchase for all returns.
4. Certain items such as underwear, swimwear, and personalized items are not eligible for return due to hygiene and customization reasons, unless they are defective or damaged upon arrival.
5. To initiate a return, customers must contact sales@tankfitness.co.za to obtain a Return Merchandise Authorization (RMA) number.
6. Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
7. Once the returned item is received and inspected, we will send an email notification regarding the approval or rejection of the refund or exchange.
8. Refunds will be issued to the original method of payment within 7-10 business days after approval.
9. If an exchange is requested and the desired item is out of stock, a refund will be processed instead.
10. Sale and clearance items are final sale and not eligible for return or exchange unless they are defective or damaged upon arrival.
1. Refunds will be issued for eligible returns within 7-10 business days after the returned item is received and inspected.
2. Customers will be notified via email once the refund has been processed.
3. Refunds will be credited back to the original method of payment used for the purchase.
4. If the refund is not received within the specified timeframe, customers are advised to contact their bank or payment provider for further assistance.
5. Shipping costs are non-refundable unless the return is due to an error on our part, or the item is defective or damaged upon arrival.
6. In cases where a refund is not received, customers should contact our customer service team for assistance.
1. We offer standard and expedited shipping options for domestic orders. We ship only in South Africa.
2. Orders are typically processed and shipped within 1-5 business days, excluding weekends and holidays.
3. Shipping for all orders will be R100 at a flat rate.
Delivery times vary depending on the destination and selected shipping method.
4. All communication regarding your shipment will be handled through the courier company and not through us.
5. We are not responsible for delays in shipping caused by unforeseen circumstances such as natural disasters, customs delays, or carrier issues.
7. If an order is returned to us due to an incorrect address provided by the customer, the customer will be responsible for additional shipping costs to reship the order.
The products showcased on this Site are subject to availability. The company retains the right, without prior notice, to alter pricing or specifications of products and services available on this Site, without assuming any liability.
Please be aware that we cannot guarantee exchanges for limited edition items due to potential size unavailability and discontinued production. If you encounter a factory fault within 30 days of receiving your product, Tank Fitness will replace it upon your request. For more information, please contact sales@tankfitness.co.za. Please note that replacements are not available for printing defects on the inside of garments such as splintering, fading, or coming loose. Our softer printing and fabrics ensure a comfortable fit but may result in easier fading, considered standard wear and tear. The following circumstances will not be considered defects eligible for return: normal wear and tear, damage due to negligence, abuse, or incorrect usage, lack of adequate care, unauthorized alterations, or product specifications not meeting personal preferences despite accurate descriptions on the website and suitability for intended use.
Please be informed that the Tank Fitness Team will initially assess the item through either visual inspection or physical examination. Tank Fitness retains the right to withhold an exchange if it is determined that the fault is not of factory origin. Furthermore, any damage occurring beyond the 30-day timeframe will not qualify for replacement, as we cannot oversee the handling or usage of the product during that period.
We’ve endeavored to represent the colors of our products on the Site as accurately as possible. However, please be aware that the appearance of colors can vary depending on your computer monitor OR cellphone, so we cannot guarantee that the color displayed on your monitor will be precisely accurate. Tank Fitness does not offer refunds or returns based on discrepancies between the product and its representation in the picture.
You are prohibited from using this Site to transmit or post any message or material that is unlawful, harassing, defamatory, abusive, threatening, obscene, sexually explicit, racially offensive, or profane, or that violates any applicable law. By using the Site or any of our social media platforms, you agree to indemnify the Company against any loss, liability, damage, or expense, of any kind, which may arise directly or indirectly from your use, whether attributable to your actions or not.
Permission from the Company is required for any person, business, or other website to link to any page on this Site.
While external hyperlinks may be included on the Site, they are outside the Company’s control. These hyperlinks should not be construed as establishing any relationship between the Company and linked third parties, nor should they be seen as endorsements by the Company of said third parties. Hyperlinks provided on this Site to other websites are presented as is, and the Company does not necessarily endorse, edit, or sponsor the content of such websites. Your use of, or reliance on, any external links provided on the Site is entirely at your own risk.
Any advertising or promotional material displayed on the Site does not imply a relationship between the Company and the third party responsible for placing such content, nor does it constitute an endorsement by the Company of said third party. Your use of, or reliance on, such material is entirely at your own risk.
You explicitly acknowledge that your use of the Site entails inherent risks. The Site and its contents are provided on an ‘as is’ and ‘as available’ basis, without customization to individual needs. It’s your responsibility to ensure that the services offered by the Site meet your requirements and are compatible with your hardware and software before agreeing to this arrangement. The Company does not make any explicit or implicit guarantees regarding the Site, its content, or the accuracy thereof, including any assurances about the efficacy of security measures or the availability of Products and delivery schedules. The Company disclaims all warranties, whether express or implied, concerning the availability, accuracy, or content of information, Products, or services, as well as any warranties of merchantability or fitness for a particular purpose.
The Company does not guarantee that the functions provided by the Site will be uninterrupted or error-free, nor that the Site or the server hosting it are free from viruses or other harmful components. Except as expressly stated herein, the Company shall not be liable to you under any circumstances, including but not limited to, negligence, acts or omissions of its employees, agents, representatives, subcontractors, or other persons for whom they may be liable, for any direct, indirect, incidental, special, or consequential loss or damage arising from or related to any sale made under this Agreement. This includes losses incurred due to delivery issues, incorrect or late delivery, or the use of the Products or services.
The Company, along with its directors, employees, subcontractors, agents, representatives, affiliates, and suppliers, shall not be held liable for any loss, damage (whether direct, indirect, or consequential), or expense incurred due to the use of or reliance upon the Site or the Internet, including any information therein. You agree to indemnify the Company against any losses, damages, or liabilities, including third-party claims, arising from your actions, or those of your family members, agents, or representatives, related to transactions conducted on the Site or pursuant to this Agreement, or regarding the receipt of Products or services supplied by the Company.
Despite any other provisions herein, the Company’s liability, whether contractual, tortious, or otherwise, arising from any breach of obligations under this Agreement, negligence, or other circumstances, shall not exceed the value of the Product(s) involved in the dispute or claim.
By accessing this Site, you confirm to the Company that you are legally authorized to purchase the Products and that all provided details are accurate and complete.
The information, ideas, and opinions presented on this Site are not to be construed as professional advice or the official stance of the Company. It is advisable to seek professional guidance before acting upon any information, ideas, or opinions encountered on this Site.
You agree and confirm that your username and password are for personal use only and should not be shared with any third party. You also acknowledge that the Company reserves the right to take necessary measures to maintain the integrity and security of the Site and its associated applications.
The content provided on the Site is intended solely for personal shopping and informational purposes. By using the Site, you guarantee that you will not introduce any computer programming, such as viruses, that may harm, disrupt, delay, or intercept any data or information on the Site. You also agree to indemnify the Company for any damages resulting from actions attributable to you. Any individual found delivering or attempting to deliver harmful code to the Site or trying to gain unauthorized access to any page will be subject to prosecution.
The Company reserves the right, at its discretion, to suspend or terminate the operation of the Site at any time without prior notice or explanation.
We may modify the terms of this Agreement periodically without notifying you. Any changes will be effective immediately upon being posted on the Site. Your continued use of the Site will constitute acceptance of the revised terms.
If any provision of this Agreement is deemed unlawful, void, or unenforceable for any reason, that provision will be considered separate from the Agreement and will not affect the validity and enforceability of the remaining provisions.
This Agreement represents the entire understanding between the parties regarding its subject matter. Any leniency or extension of time granted by the Company does not constitute a waiver or modification of our rights or remedies.
The Company reserves the right to bring any dispute arising from this Agreement to any Magistrates’ Court with jurisdiction, regardless of the amount involved.
The Site is hosted and managed in the Republic of South Africa, and this Agreement is governed by South African law.
Any dispute arising between the parties concerning this Agreement may be resolved through confidential arbitration in South Africa, following the expedited rules of the Arbitration Foundation of Southern Africa.
By using or accessing this Site, or sending electronic communications to it (including emails or placing orders for Products), you:
Consent to receiving communications from the Company electronically;
Acknowledge that all notices, disclosures, and other communications sent by the Company, including this Agreement, meet legal requirements, including the stipulation that such communications be ‘in writing’;
Agree that the Company may use your information to contact you regarding promotions and special offers if you have indicated your preference for such information during registration. You may opt out of this service at any time;
Acknowledge that the Company may disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise mandated by law, such as for accounting purposes.
To buy Products from the Tank Fitness Online Site, you need to register your personal information first. Registering and/or using the Tank Fitness Online Site implies your acceptance of this Agreement, which will apply between you and the Company accordingly.
To register for purchasing Products, you’ll need to provide your personal information, including payment details, South African delivery address, and contact information. This helps us verify your identity and deliver your purchased items. You may also need to select a username and password or opt to check out as a guest. It’s important to keep your password confidential, as the Company bears no responsibility for any damages or losses resulting from its misuse or loss. By using a username and password, you agree to use them solely for personal purposes and not disclose them to third parties. Each time you wish to buy Products on the Tank Fitness Online Site, you’ll need to log in with your username and password. If you need to review or modify your information, please visit ‘My Account’. Guest customers won’t have a registered account but can track their order’s progress via the link provided in the email. Providing your delivery address and contact details is essential for order delivery.
The Company will strive to protect your personal information and/or Credit Card details during their transmission over the Internet. However, due to the present state of Internet technology, secure data transmission cannot be guaranteed. Consequently, the Company cannot ensure the absolute security of any information you transmit to us or that we transmit to you.
Depending on availability, the price of Products will be the amount displayed on the Tank Fitness Online Site at the time of purchase. Special promotions may have specific conditions, such as stock availability and limited-time offers, which are indicated on the Site. The price displayed on the Tank Fitness Online Site is applicable to each Product, including any special offers.
Although the Company takes every precaution to ensure accurate pricing on this Site, in case of an error, we will make every effort to notify you, cancel the purchase, and issue a full refund for the original amount paid. Consequently, the Company is not obligated to provide you with the affected Product at the incorrect price.
Before delivering the Products to you, the Company reserves the right to charge the Credit Card provided by you upon acceptance of your order if you choose to pay by Credit Card.
If you opt to pay for the Products via EFT, they will be dispatched to you only after your payment clears in the Company’s bank account and appears as a payment on the Company’s bank statement within three working days of placing your order.
To safeguard our interests and yours, the Company may examine transactions to deter potential fraud. The Company reserves the right to decline a transaction if it is deemed illegitimate.
While we strive to maintain adequate stock levels, we cannot always guarantee availability. If we’re unable to fulfill your entire order or provide the requested quantities, you agree to accept delivery and pay for the items that are available. Our inventory for all products is limited, and we will make reasonable efforts to discontinue offers once stock is depleted.
The Company will not be held liable for failure to supply Products ordered if the shortage of stock or capacity is beyond our control. In such cases, we will make reasonable efforts to promptly inform you of the stock shortage or capacity constraints.
Placing orders on the Tank Fitness Online Site signifies your intention to purchase Products under this Agreement. Your offer is considered accepted by the Company upon receipt of payment from the issuing bank for Credit Card payments, or upon the Company’s bank statement reflecting your payment for EFT transactions. The absence of formal confirmation or notification by the Company does not impact the validity or enforceability of the sale.
When Tank Fitness (“Tank”) hosts a giveaway on any of its own platforms or on another company’s platform, the following terms and conditions apply:
– The giveaway winner will be chosen through a random draw, and the decision of the judges is final.
– Giveaway items are non-refundable and non-returnable, and prizes cannot be exchanged for cash.
– By participating in a giveaway, you agree that Tank Fitness or the hosting company has the right to use your contact details. Additionally, you accept that your information may be used to announce the winner and for marketing purposes.
– Giveaway prizes are only for residents of RSA and cannot be shipped abroad. Winners must meet all provided criteria to qualify for the prize, and no late entries will be accepted.
– Tank Fitness (“Tank”) is not liable for any fraudulent or scam activity and reserves the right to terminate a giveaway if necessary.
– Tank may choose the products included in the winner’s giveaway hamper, with the value based on the original prices of the products. If a product is on sale during the campaign, its original price will be considered for the final value of the hamper. Physical prizes may also be included in the giveaway.
Upon delivery of the Products to the address you’ve selected, the risk associated with the Products transfers to you. Ownership of the Products remains with the Company until full payment is received for the goods sold. In the event of non-payment, the Company reserves the right to reclaim or retrieve the Products upon issuance of a default notice.
A sale agreement for a Product between you and the Company becomes effective upon receipt of Credit Card authorization from the issuing bank or when payment via EFT is reflected in the Company’s bank statement, and the order is invoiced. The Company retains the right to:
